Data protection declaration

The person responsible for data processing is:
MikroVeda GmbH
Im Kuckucksfeld 1
47624 Kevelaer
Germany
49 (0) 2832/97278310
info@mikroveda.de

Thank you for your interest in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting 

You can visit our website without providing any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call.

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This is in accordance with Art. 6 para. 1 sentence 1 lit . f GDPR to protect our legitimate interests, which outweigh our interests, in the correct presentation of our offer. All access data will be deleted no later than seven days after the end of your visit to the site.

2. Data collection and use for contract processing, contacting and opening a customer account 

We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. using the contact form or email). Mandatory fields are marked as such, because in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without their information. Which data is collected can be seen from the respective input forms. We use the information from them in accordance with Art. 6 para. 1 sentence 1 lit . b GDPR for contract processing and processing your inquiries. 
As far as you your consent according to Art. 6 para. 1 sentence 1 lit . a GDPR by opting to open a customer account, we use your data for the purpose of opening a customer account.
After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that is permitted by law and about which we inform you in this declaration. Your customer account can be deleted at any time and either by sending a message to the contact option described below or using a function provided in the customer account.

3. Data transfer 

To fulfill the contract. 6 para. 1 sentence in accordance with Article 1 lit . b GDPR we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will forward the payment data collected for this to the credit institution commissioned with the payment and, if applicable, the payment service provider commissioned by us or the selected payment service provider to process payments. Some of the selected payment service providers also collect this data themselves, provided you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

We also use an external ERP system for order and contract processing. The data transfer or processing taking place in this respect is based on order processing.

The same applies to the transfer of data to our manufacturers or wholesalers in the cases in which they take over the shipping for us (drop shipping).

Transmission of data to collection agencies
to fulfill the contract in accordance with paragraph 6 Art.. 1 sentence 1 lit . b GDPR we pass on your data to a commissioned collection agency, insofar as our payment claim has not been paid despite the previous reminder. In this case, the debt is collected directly from the debt collection agency. In addition, the passing 6 § 1 is intended to safeguard our predominant part of a balancing of interests legitimate interests of effective enforcement and enforce our claim for payment under Article. P. 1 lit . f GDPR.

4. Email newsletters and mail advertising 

Email advertising with registration for the newsletter
If you register for our newsletter, we use the data required for this or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit . a GDPR.

You can unsubscribe from the newsletter at any time and either by sending a message to the contact option described below or by using the link provided in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that, which is permitted by law and about which we inform you in this declaration.

Email advertising without registering for the newsletter and your right to object
If we receive your email address in connection with the sale of a product or service and you have not objected to it, we reserve the right to inform you on the basis of § 7 para. 3 UWG regularly send offers for similar products, such as those already purchased, from our range by email. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in addressing our customers in advertising.
You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided in the advertising email, without incurring any costs other than the transmission costs according to the basic tariffs.

The newsletter is sent as part of a processing on our behalf by a service provider to whom we pass on your email address. This service provider is located within a country of the European Union or the European Economic Area.

Postal advertising and your right to object
We also reserve the right to use your first and last name and your postal address for our own advertising purposes, for example to send you interesting offers and information about our products by post. This is to protect our predominant part of a balancing of interests legitimate interests at a promotional communication of our customers in accordance with Art. 6 para. 1 sentence 1 lit . f GDPR.

The advertising mailings are processed as part of a processing on our behalf by a service provider to whom we pass on your data.
You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

5. Use of data in payment processing 

Credit check
If we make advance, for example, when buying on account, it is for the conclusion of the contract in accordance with Art. 22 para. 2 lit . a GDPR required to obtain identity and credit information from specialized service companies (credit bureaus). We transmit your personal data required for a credit check to the following company (s):

SCHUFA Holding AG
Kormoranweg 5
65201 Wiesbaden

Creditreform Boniversum GmbH
Hellersbergstrasse 11
41460 Neuss

Appropriate measures to safeguard your rights, freedoms and legitimate interests will be taken into account. You have the opportunity to express your point of view and to contest the decision by contacting us at the contact option described below.

After completion of the contract, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that, which is permitted by law and about which we inform you in this declaration.

6. Cookies and web analysis 

To visit our website to make attractive and to enable certain functions to suitable products display or for market research, we use so-called cookies on different pages as far as you your consent according to Art. 6 para. 1 sentence 1 lit . a GDPR.

Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be restricted. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:

Microsoft Edge ™ / Safari ™ / Chrome ™ / Firefox ™ / Opera ™        

In addition, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

7. Online marketing 

Google Maps
This website uses Google Maps to visually display geographic information. Google Maps is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland ( www.google.de ). This is to protect our predominant part of a balancing of interests legitimate interests of an optimized version of our offer and an easy accessibility of our sites in accordance with Art. 6 para. 1 sentence 1 lit . f) GDPR.
When using Google Maps , Google transmits or processes data about the use of the Maps functions by website visitors, which in particular may include the IP address and location data. We have no influence on this data processing. Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield . A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield . In order to deactivate the Google Maps service and thus prevent data transmission to Google, you must deactivate the JavaScript function in your browser. In this case, Google Maps cannot be used or can only be used to a limited extent. Further information on data processing by Google can be found in Google's data protection information . The Google Maps Terms of Service contain detailed information about the map service. The data processing is based on an agreement between jointly responsible persons in accordance with Art. 26 GDPR, which you can see here .  

8. Social media 

Our online presence on Facebook, Twitter, Youtube , Instagram, Pinterest, LinkedIn

Our presence on social networks and platforms enables better, active communication with our customers and prospects. We provide information about our products and ongoing special promotions.
When you visit our online presence in social media, your data can be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that are believed to correspond to your interests. For this purpose, cookies are generally used on your end device. The visitor behavior and the interests of the users are stored in these cookies. According to Art. 6 para. 1 lit . f. GDPR to protect our legitimate interests, which outweigh our interests, in an optimized presentation of our offer and effective communication with customers and interested parties. If you are from the respective social are asked -Media platform operators to consent (consent) to the data processing, for example using a checkbox 1 is the legal basis for the data processing Art. 6 para. Lit . a GDPR.
To the extent that the aforementioned social media platforms are headquartered in the United States, the following applies: For the United States, the European Commission has passed an adequacy decision. This goes back to the EU-US Privacy Shield . A current certificate for the respective company can be viewed here. The detailed information on the processing and use of data by the providers on their pages as well as a contact option and your rights and settings options to protect your privacy, in particular options for objection ( opt- out), can be found in the data protection information of the providers linked below. If you still need help with this, you can contact us.  
 

Facebook: https://www.facebook.com/about/privacy/ Data processing is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR, which you can see here . Further information on data processing when visiting a Facebook fan page (information on Insights data) can be found here . 
 

Google / YouTube: https://policies.google.com/privacy?hl=de 

Twitter: https://twitter.com/de/privacy 

Instagram: https://help.instagram.com/519522125107875 

Pinterest: https://about.pinterest.com/de/privacy-policy 

LinkedIn: https://www.linkedin.com/legal/privacy-policy 

Opposition option ( opt- out):

Facebook: https://www.facebook.com/settings?tab=ads 

Google / YouTube: https://adssettings.google.com/authenticated?hl=de 

Twitter: https://twitter.com/personalization 

Instagram: https://help.instagram.com/519522125107875 

Pinterest: https://www.pinterest.de/settings 

LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out 

9. Send evaluation reminders by email 

Provided that you stated during or after your order according to your express consent 6 § 1 of Art. P. 1 lit . a DSGVO, we use your email address as a reminder to submit a rating of your order using the rating system we use. This consent can be revoked at any time by sending a message to the contact option described below.

10. Contact options and your rights 

As a data subject, you have the following rights:

  • according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • According to Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
  • According to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
    • to exercise the right to freedom of expression and information;
    • to fulfill a legal obligation;
    • for reasons of public interest or
    • is necessary to assert, exercise or defend legal claims;
  • according to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, as far as
    • the accuracy of the data is contested by you;
    • the processing is unlawful, but you refuse to delete it;
    • we no longer need the data, but you need it to assert, exercise or defend legal claims or
    • You have objected to processing in accordance with Art. 21 GDPR;
  • According to Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another person responsible;
  • according to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.

Right of objection
If we process personal data as explained above to protect our legitimate interests, which outweigh our interests, you can object to this processing with future effect. If the processing takes place for the purposes of direct marketing, you can exercise this right at any time as described above. If the processing takes place for other purposes, you have a right to object only if there are reasons that arise from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Serves legal claims

This does not apply if the processing is done for the purposes of direct marketing. Then we will no longer process your personal data for this purpose.